Shipping policy
Production & Delivery Times
All orders are printed and finished to order. Your complete order will be ready within:
United Kingdom: 4-7 business days (3-5 days production + 1-2 days delivery)
European Union: 12-17 business days (7-10 days production + 2-7 days delivery)
United States: 12-19 business days (3-5 days production + 7-12 days delivery)
You will receive tracking information via email once your order ships.
Shipping Costs
All shipping of fine are prints is free, worldwide. Posters incur a small shipping charge.
International Delivery & Customs
United Kingdom
Orders shipped within the UK incur no additional customs duties or taxes.
European Union
Orders to EU addresses are fulfilled from our European facility. You will not be charged additional customs duties, fees, or import taxes at delivery. All applicable VAT is included in the price shown at checkout.
United States
Orders to US addresses are fulfilled from our US facility. As domestic shipments, no customs duties or import taxes apply.
Other International Destinations
We currently ship fine art prints to the UK, EU, and US only. For inquiries about delivery to other locations, please contact us.
Posters ship globally.
Order Tracking
Once your order ships, in most cases you'll receive an email with tracking information. You can monitor your delivery status using the tracking link provided.
Packaging
All prints and framed artworks are packaged with museum-quality archival materials to ensure they arrive in perfect condition.
Unframed Prints
- Small prints (up to A4/8.3" × 11.7"): Shipped flat in protective mailers with acid-free tissue paper
- Larger prints: Shipped rolled in rigid archival tubes with acid-free tissue paper protection OR shipped flat depending on size and destination
Framed Prints
Framed prints are shipped flat in custom protective packaging with corner protectors and shock-absorbing materials. Conservation-grade acrylic is used to ensure safe transit.
Frame profiles may vary slightly by fulfilment location to ensure optimal quality and safe shipping standards.
Delivery Issues
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photographs. We will arrange a replacement at no cost to you.
Lost Shipments
If your order has not arrived within the estimated delivery window, please contact us and we will investigate with the shipping carrier.
Incorrect Address
Please ensure your shipping address is correct at checkout. We cannot be held responsible for orders shipped to an incorrect address provided by the customer. Address changes may be possible if requested before the order ships.
Questions?
If you have any questions about shipping or delivery, please contact us. We're here to help.
Last updated: November 2025